Pay / Report / Apply
Pay / Report / Apply

How can we help

Search

Enter text and select option from the drop-down list

    Homepage

    Submit a complaint

    We will record and acknowledge your complaint within 5 business days.

    We want to resolve your complaint as quickly as possible, so we might need to ask you a few questions to help us determine how best to do that.

    If we can’t resolve your complaint immediately, we follow our four-tier process that helps us find resolution.

    Our Complaints Handling Policy describes in detail how we receive and handle complaints.

    Your contact details
    Information
    (during business hours)
    Complaint details
    Information
    (limit to 1,000 characters)

    Privacy

    The personal information requested is required primarily for the provision of the service referred to on this form and will only be shared with those directly responsible for providing that service. If you do not provide the information, we may not be able to deliver the service. If you would like to know more about privacy at Glen Eira City Council, including your right to seek access to any information collected on this form, please visit our Privacy page or contact Council’s privacy officer on 9524 3333.

    Related resources

    © 2024 Glen Eira City Council