Privacy collection notice — Whistle & Trick

We have a wide range of functions and powers relating to the collection, use and disclosure of personal information, most of which are set out in specific State and Commonwealth laws including the Local Government Act 2020. In addition, we may generally collect personal information in accordance with the PDP Act.  

Personal information is collected for the purpose of obtaining your survey submissions, addressing your comments or requests, improving our services and to remain in contact with you. The information collected from the survey may be used to contact you about Glen Eira Arts and Culture activities or events and for de-identified data analytics.   

Written responses   

If you do not want to complete an online survey, you can provide written responses by posting to:    

Whistle & Trick Feedback
Glen Eira City Council
PO Box 42 
Caulfield South VIC 3162

You can also request a hard copy of a survey form to be posted to you.  To request this, contact our Libraries, Arts and Culture team at (03) 9524 3333 or email us at arts@gleneira.vic.gov.au quoting Whistle & Trick Feedback.

Anonymous submission  

You may make your survey submission anonymously. Council will still review your submission. However, Council cannot contact you if it needs to verify details in your submission or confirm the day, time and place of any relevant Council meeting for submissions to be heard that might be relevant to the subject matter of your submission.  

Required responses 

Please note that you will not be able to submit the survey if you do not complete the required response.   

Contact details  

Your contact details are not made public as part of the survey. Any personal information you do share will only be accessed by the Library, Arts and Culture Team for the purpose of compiling the survey data.  

Submissions made public  

Submitters should note that all survey results received may be made public unless you request that it not be made public, or Council considers it should not be made public. That will usually only occur for reasons associated with fairness.   

Survey results that are made public will be de-identified.  

If you are concerned that the information you consider providing the Council may be defamatory, you should seek independent legal advice.  

Survey results may be included within the official Council agenda and minutes, which are permanent public documents on the Council’s website.  

Protecting personal information   

We will take reasonable steps to protect personal information from unauthorised access, improper use, disclosure or alteration, and unlawful or accidental destruction or loss. We maintain secure systems for storing personal information and have security procedures to ensure we protect personal information.  

Survey Monkey 

Council’s Libraries, Arts and Culture surveys uses Survey Monkey to collect the information which may be stored on its servers overseas. For details on how Survey Monkey may access, store or use personal information, please refer to Survey Monkey’s Privacy Policy at https://www.surveymonkey.com/mp/legal/privacy/ 

Privacy Policy  

If you want to know more about privacy, including your right to seek access to your personal information,  see our Privacy Page at https://www.gleneira.vic.gov.au/about-council/our-organisation/council-legislation-and-policies/privacy or contact Council’s privacy officer on 9524 3333. Council’s Privacy Policy is available at https://www.gleneira.vic.gov.au/media/3329/privacy-policy-060318.pdf.   

Freedom of Information Act 1982  

 All Council records, including submissions, are subject to requests under the Freedom of Information Act 1982.