Community connections and contacts

We offer a vast array of support services, programs and activities that reduce and ease feelings of loneliness and isolation. There are a variety of services available in our community to help you and your family manage and stay connected. Online options are also available for meeting people and sharing a chat or an activity. 

On this page

In an emergency

Police/Fire/Ambulance — 000

Victoria State Emergency Service (SES) — 132 500

VICSES can provide assistance in an emergency if a tree has fallen and caused structural damage to your home or vehicle, or is preventing you from entering or leaving your home, or your property is flooded or about to flood. If anyone’s life is in danger call 000.

South East Water — 132 812

Report a major burst, sewer issue or emergency 24 hours a day, 7 days a week.

Defibrillators

Defibrillators or AEDs (Automated External Defibrillators) can save lives in the event of a cardiac arrest. Glen Eira has many defibrillators located around the community. In an emergency call 000.

Further information on defibrillators.


Crisis support

Food and emergency relief

Ask Izzy

Search more than 400,000 support services to find the help you need nearby.

www.askizzy.org.au

Bayside Community Emergency Relief

A volunteer-run charity that supports people experiencing hardship and tragedy.

contact@baysidecommunityemergencyrelief.com.au

www.baysidecommunityemergencyrelief.com.au

Community Information and Support (CIS) Glen Eira

Free and confidential information, referrals, advocacy and support. Specific services include emergency relief (eg. food vouchers, household bills, medical and travel expenses), no-interest loans, tax help and help to find volunteering opportunities.

1134 Glenhuntly Road, Glen Huntly

9571 7644, Tuesday to Friday, 9.30am–3.30pm.

info@cisgleneira.org.au

https://cisvic.org.au/gleneira/

C Care

A leading front-line community organisation supporting individuals and families experiencing food insecurity and social isolation. Referrals or requests for support can be made online or by phone. C Care always welcomes new volunteers.

2 Bath Street, St Kilda

9696 3321

www.ccare.org.au 

Compass Community Care

Hosts a range of programs including meals and a safe place to stay, food and care parcels to those in need, companions, support to the elderly, youth engagement, counselling services and support for Ukrainian refugees.

Virginia Park, 236–262 East Boundary Road, Bentleigh East, VIC 3165

9557 4974

info@compasscare.org.au

www.compasscommunitycare.org.au

FoodFilled

Not-for-profit group combating food waste and hunger by rescuing edible food from local restaurants and cafes and distributing to charities.

8595 2672

www.foodfilled.org

Glen Eira City Council Delivered Meals

Meal delivery service for residents unable to prepare meals due to frailty, disability or ill health.

9524 3333

www.gleneira.vic.gov.au/services/seniors/our-aged-care-support-services/delivered-meals

Indian Care

A not-for-profit organisation that addresses the welfare and wellbeing needs of people of South Asian origin living in Victoria with information and referral services, family violence support, emergency relief, international student support programs.

1300 005 040

www.indiancare.org.au

Jewish Care

Provides a wide range of services and programs including residential aged care, in-home support, individual and family support, disability support, financial and employment services.

8517 5999 

www.jewishcare.org.au

Kosher Meals on Wheels

Offers a range of meals delivered by volunteers.

12 Charnwood Grove, St Kilda VIC 3182 (next to St.Kilda Shule)

0474 215 996

www.koshermealsonwheels.org.au 

Open Hands

Supports people in the local area who are finding it hard to make ends meet or who are lonely and looking for community connection.

Grocery items and morning tea available Wednesday 10am11.30am. 

40 Toolambool Road, Carnegie

9572 2550      

www.carnegiechurch.com

St Vincent de Paul Society

Provides a wide range of supports to Victorians including food and financial relief, family violence services, aged care, emergency housing and homelessness supports.

1800 305 330 (Monday to Friday, 10am–3pm)

www.vinnies.org.au

Salvation Army

Offers support for grief/loss, loneliness, addictions, loss of job, loss of health.

Thursday: Dawn's Kitchen & Pantry 10am–2pm. Drop in for a cuppa and chat. Lunch and food parcels available. No appointment needed.

Thursday: Market Day 10am–2pm. Fresh food parcels available. No appointment needed.

For financial assistance call 8873 5288, Monday to Friday, 9am–4pm.

87 Robert Street, Bentleigh 

9557 2644

www.salvationarmy.org.au/bentleigh

Souper Kitchen

Free fortnightly food hampers, fresh produce and other kosher food items.

1800 613 770

www.souper.org.au

Tonys Café

Offers fresh hot meals, produce and grocery items to those in need.

St Anthony’s Hall, corner Grange and Neerim Roads, Glen Huntly

Tuesdays, 12.30pm1.30pm and Thursdays 3pm–5.30pm 

0432 087 494

Family violence support

1800Respect

National sexual assault, domestic family violence counselling service.

1800 737 732

www.1800respect.org.au

InTouch

Services, programs and responses to family violence in migrant and refugee communities.

1800 755 988

www.intouch.org.au

Kids Helpline

Online and phone counselling service for young people aged five to 25. Available 24 hours a day, seven days a week.

1800 55 1800

www.kidshelpline.com.au

MensLine Australia

Telephone and online counselling service for men.

1300 789 978

www.mensline.org.au

Peninsula Community Legal Centre 

Free legal advice to residents in the areas of family law, criminal law and civil law.

9783 3600 or 1800 064 784

www.pclc.org.au 

Safe Steps Family Violence Response Centre

Family violence support and access emergency crisis accommodation.

1800 015 188 (24 hours)

www.safesteps.org.au

The Orange Door Bayside

Family violence support services.

1800 319 353

www.orangedoor.vic.gov.au

Women’s Health in the South East

Health promotion organisation working for the prevention of violence against women, gender equity, mental wellbeing and sexual and reproductive health.

9794 8677

www.whise.org.au

 

Crisis housing support

Home at Last

Support for older people aged 55 or over to access secure, affordable and appropriate housing. Interpreters are available.

247–251 Flinders Lane, Melbourne

1300 765 178

www.oldertenants.org.au/home_at_last

Housing Victoria Statewide Afterhours Service

Victorian Government crisis accommodation service.

1800 825 955 (Monday to Friday, 5pm–9am and 24 hours on weekends and public holidays)

Independent Living Units

Glen Eira City Council provides low-cost rental accommodation for financially disadvantaged older persons in Glen Eira. There are 64 independent living units across three sites.

9524 3333

www.gleneira.vic.gov.au/services/seniors/residential-aged-care/independent-living-units

Launch Housing 

Community organisation that delivers homelessness services and housing supports to disadvantaged Victorians.

1800 825 955 (Monday to Friday, 9am–5pm)

www.launchhousing.org.au 

Launch Housing Private Rental Assistance Program (PRAP) 

Provides people at risk of, or experiencing homelessness, with financial and practical assistance to establish and maintain private rental tenancies.

9556 5775 

www.launchhousing.org.au/housingsupport/private-rental-support

Salvation Army Crisis Service 

Assists people who are homeless or at risk of homelessness.

29 Grey Street, St Kilda

9536 7777 (Monday to Friday, 9am–11pm)

www.salvationarmy.org.au

Star Health

Community connections team works with people by helping to link into other services and assists with applying for or maintaining housing.

9525 1300 (Monday to Friday, 9am5pm)

www.starhealth.org.au

Alcohol, drug and gambling support services

Bayside Alcohol and Other Drugs Services

Information, support and access to a range of alcohol and other drug services.

1800 229 263

baysidealcoholanddrugservices.org.au

Counselling Online

Counselling Online or DirectLine is a free and confidential service that provides support to people across Australia affected by alcohol or drug use, 24 hours a day, 7 days a week.

1800 888 236

www.counsellingonline.org.au or www.directline.org.au

Family Drug Support

Helps families and friends of people who use substances.

1300 368 186 (24 hours a day, seven days a week)

www.familydrugsupport.org.au

Gamblers Help Southern

Offers access to support from qualified counsellors face to face, over the phone or online.

9575 5353 (Monday to Friday, 9am–5pm)

www.gamblershelpsouthern.org.au

Gambling Help Online

Free counselling, information and support for anyone affected by gambling, available 24 hours a day, seven days a week.

1800 858 858

www.gamblinghelponline.org.au

Odyssey House Victoria

Offers alcohol and other drug treatment, training and support.

9420 7600

www.odyssey.org.au

Taskforce Youth Alcohol and Drug Support

Helps young people between 11 and 25 years old to reduce or cease substance use.

9532 0811

www.taskforce.org.au/youth/alcohol-and-drug-support

Mental health support

Better Place Australia

Dedicated practitioners work with individuals, couples, and families at every relationship transition stage. Services include mediation and dispute resolution service, relationship counselling services, mental stress services with psychologists, financial counselling services and education programs with a focus on understanding relationships and people.

1800 639 523

www.betterplaceaustralia.com.au

Beyond Blue

Free, confidential telephone and webchat counselling. 24 hours a day, seven days a week

1300 22 4636

www.beyondblue.org.au

Conversations in Isolation

A volunteer service helping people at risk of isolation and loneliness through regular phone calls.

0492 837 888

www.facebook.com/convoiniso

FriendLine

FriendLine is for anyone who needs to reconnect or just wants a chat (NOT a crisis service).

1800 424 287 (seven days a week, 10am8pm)

Online chat (Monday to Friday, 6pm8pm)

www.friendline.org.au

Griefline

Provides free counselling services and support to anyone experiencing grief loss and or trauma Australia wide.

1300 845 745 (Monday to Friday, 8am–8pm)

www.griefline.org.au

Lifeline

National charity providing all Australians experiencing a personal crisis with access to 24-hour crisis support and suicide prevention.

13 11 14

www.lifeline.org.au 

Mindspot 

Free telephone and online service for people with stress, anxiety, low mood or depression. 

1800 61 44 34 (Monday to Friday, 8am–8pm, Saturday 8am6pm)

www.mindspot.org.au

Parentline

Phone service for parents and carers of children (0–18 years old) offering confidential and anonymous counselling and support on parenting issues.

13 22 89 (seven days a week, 8am–midnight)

www.services.dffh.vic.gov.au/parentline

Suicide Call Back Service 

Free nationwide service providing phone and online counselling to people affected by suicide, available 24 hours a day, seven days a week.

1300 659 467

www.suicidecallbackservice.org.au 

 

Financial support

Australian Taxation Office 

13 28 65

www.ato.gov.au 

Department of Families, Fairness and Housing Victoria

Low-income Victorians experiencing financial hardship are eligible for assistance through no-interest loans and other financial services.

https://services.dffh.vic.gov.au/no-interest-loan-scheme

Good Shepherd

Financial support for young people, recent migrants and women. 

1300 121 130 

www.goodshep.org.au/services/financial-services

Money Smart 

Helps Australians of all ages, backgrounds and incomes to increase their financial wellbeing.

1300 300 630

www.moneysmart.gov.au 

National Debt Help Line 

National Debt Help Line helps people tackle their debt problems.

1800 007 007

www.ndh.org.au

Services Australia (Centrelink, Health Care Cards, etc.) 

Delivered government payments and services.

13 24 68

www.servicesaustralia.gov.au

Legal support

Peninsula Community Legal Centre

Free legal advice to people who live, work or study in Glen Eira and surrounds. Monday to Friday, 9am–5pm.

82 Brady Road, Bentleigh East

9783 3600 or 1800 064 784

pclc@pclc.org.au       

www.pclc.org.au

Southern Migrant and Refugee Centre

Supports migrants through delivery of settlement and community-based services.

9767 1900

smrc@smrc.org.au

https://smrc.org.au/


Community safety

Community Security Group

Records antisemitic incidents and provides related support. 

1300 000 274

www.csgvic.com.au/

Crime Stoppers 

Call Crime Stoppers to anonymously report suspicious behaviour.

1300 333 000

www.crimestoppersvic.com.au

Neighbourhood Watch Glen Eira

Community-based crime prevention program that shares community safety information and facilitates engagement between the community and police.

info@nhwgleneira.com.au

www.facebook.com/nhwgleneira

Police Assistance Line and Online Reporting

For all non-urgent crimes and events (eg. suspicious activity, reporting past crimes).

131 444 

www.police.vic.gov.au/police-assistance-line-and-online-reporting

Snap Send Solve

Residents are encouraged to report issues with trees, pavement problems, graffiti, dumped rubbish, broken streetlights, trolleys, water faults or any areas of concern in the local community via the application.

www.snapsendsolve.com

Text STOPIT to 0499 455 455 

A non-urgent, text-based notification service for the discreet reporting of unwanted sexual or anti-social behaviours on public transport.

www.police.vic.gov.au/stopit


Health services

In an emergency call 000.

Hospitals

The Alfred

Emergency and trauma centres, the state’s largest intensive care unit and home to multiple state-wide services.

55 Commercial Road, Melbourne

9076 2000

www.alfredhealth.org.au/the-alfred

Caulfield Hospital (Alfred Health)

Specialising in community services, rehabilitation, aged care and aged mental health. Services are provided in hospital, in the community and at home, depending on the individual’s needs.

260 Kooyong Road, Caulfield

9076 6000

www.alfredhealth.org.au/caulfield     

(Please note: There are no emergency services at Caulfield Hospital)

Monash Medical Centre and Monash Children’s Hospital

Provides a comprehensive range of specialist surgical, medical, allied health and mental health services to our community including emergency department.

246 Clayton Road, Clayton

9594 6666

www.monashhealth.org

Sandringham Hospital (Alfred Health)

Provides healthcare in emergency, paediatrics, general medicine and in outpatient clinics.

193 Bluff Road, Sandringham

9076 1000

www.alfredhealth.org.au/sandringham

Community health services

Better Health Network (including Connect Health and Community, and Star Health)

An amalgamation of Central Bayside Community Health Services, Connect Health and Community and Star Health. See these services below.

Caulfield Community Health Service

Centre, community and home-based health professional services and health promotion activities. Services include physiotherapy, podiatry, nutrition, type 2 diabetes service, and social work support.

Gate 2, Ashley Ricketson Centre (Building 22) 260–264 Kooyong Road, Caulfield

9076 6666      

cchs@cgmc.org.au

www.alfredhealth.org.au/services/caulfield-community-health-service

Connect Health and Community

Services include community transport, dental, podiatry, Gambler’s Help, diet and nutrition, children’s speech pathology, and NDIS services.

2A Gardeners Road, Bentleigh East

9575 5333

www.bhn.org.au

www.connecthealth.org.au

Hatzolah

Hatzolah emergency first responders bridge the gap between medical emergencies and the arrival of Ambulance Victoria. Hatzolah works closely with Ambulance Victoria and their volunteer responders are available 24 hours a day, seven days a week to attend medical emergencies.

Medical emergencies: 1800 613 613

Other enquiries: 8534 0100

www.hatzolah.org.au

Star Health

Provides a broad range of services including GP services, dental services, mental health, podiatry, physiotherapy, dietetics, counselling and diabetes education.

973 Nepean Highway, Bentleigh

9525 1300      

info@starhealth.org.au

www.starhealth.org.au


Connect with your community

Community and neighbourhood houses

Below is a selection of community organisations across Glen Eira that offer a range of community programs and support. Neighbourhood houses, also known as community houses or centres, offer a wide range of educational, social and wellbeing activities for all ages and abilities and are great places to connect with people in your local community. 

Bentmoor Men’s Shed

A local, informal venue where men in the community (aged 18 and over) can spend time together to share their skills and experiences. A women’s program runs on Tuesday afternoons and evenings.

Moorleigh Community Village

92 Bignell Road, Bentleigh East

0481 369 191

bentmoorms@outlook.com   

www.bentmoormensshed.org 

Chatty Café

Helps connect communities and increase social interactions by bringing people together to chat — either in their favourite local café or community spaces such as Neighbourhood Houses and libraries.

You can find your nearest Chatty Café at: www.chattycafeaustralia.org.au/find-a-chatty-table

Caulfield South Community House and Garden

A community gathering space providing programs and classes to improve physical and mental wellbeing, a vibrant community garden, childcare and opportunities to connect and volunteer.

450 Kooyong Road, Caulfield South

9596 8643

admin@csch.org.au   

www.csch.org.au

Glen Eira Adult Learning Centre

Community, not-for-profit Registered Training Organisation offering quality and affordable accredited courses in English as an additional language and literacy, computer and skill development, as well as a range of personal development and social engagement activities.

169A McKinnon Road VIC, 3204

9578 8996

info@gealc.org.au     

www.gealc.org.au 

Godfrey Street Community House

Provides high quality, cost effective and inclusive community programs that facilitate community engagement for all residents.

9 Godfrey Street, Bentleigh

9557 9037

coordinator@godfreystreet.org

www.godfreystreet.org          

Moongala Women’s Community House 

A not-for-profit community-based organisation offering a range of low cost educational and general interest classes, self-help, support groups and friendship groups.

92 Bignell Road, Bentleigh East

 03 9570 3468

admin@moongala.org.au

moongala.org.au 

Moorleigh Community Village

Home to 24 community groups and a vibrant hub offering a range of social connection and learning opportunities for people of all ages and abilities. Moorleigh also features a sportsground, a recreational space and a fantastic multipurpose facility. For further information on groups, contact the community strengthening officer.

92 Bignell Road, Bentleigh East

9524 3333

www.gleneira.vic.gov.au/our-city/parks-and-playgrounds/moorleigh-community-village

Community Gardens

Carnegie Laneway Garden and Gallery

A series of vibrant laneway ‘gardens and galleries’ open to the community and maintained by volunteers.

Koornang Road to Graceburn Avenue, Carnegie

(You can also make contact through the fairy note box in the laneway!)

camindxb@hotmail.com        

www.facebook.com/CarnegieLaneway

Caulfield South Community House and Garden

A community gathering space providing programs and classes to improve physical and mental wellbeing, a vibrant community garden, childcare and opportunities to connect and volunteer.

450 Kooyong Road, Caulfield South

9596 8643

admin@csch.org.au   

www.csch.org.au

East Bentleigh Village Garden

An inclusive and welcoming gardening community.

90–92 Bignell Road, Bentleigh East (rear of Moorleigh Community Village)

0484 131 708

info@ebvg.org.au      

www.ebvg.org.au

Murrumbeena Community Garden

Gardeners can meet with the community and build friendships with people who share the garden space.

117 Murrumbeena Road, Murrumbeena (rear of Murrumbeena Uniting Church)

murrumbeenagarden@bigpond.com

www.communitygarden.org.au/listing/murrumbeena-community-garden

Libraries

Glen Eira Libraries 

Providing access to collections of books, talking books, magazines, newspapers, DVDs and games, as well as a range of live programming and events for all ages.

Glen Eira Libraries also have wifi, public computers and printing facilities, and space for meetings, private work or study. Online services include e-audiobooks, e-books and magazines, movies, language resources, and a wide range of events for children and adults.

9524 3700

gelis@gleneira.vic.gov.au      

www.library.gleneira.vic.gov.au

  • Bentleigh Library and Youth Hub
    161 Jasper Road, Bentleigh
  • Carnegie Library
    7 Shepparson Avenue, Carnegie
  • Caulfield Library
    Corner Glen Eira and Hawthorn Roads, Caulfield
  • Elsternwick Library
    4 Staniland Grove, Elsternwick

Home library visits

Brings books (and other materials) right to your front door: for those experiencing frailty, older people and people with disabilities who can't visit the library. Contact the home library service co-ordinator on 9524 3700 or email HomeLibraryService@gleneira.vic.gov.au

Gallery

Presents high quality curated exhibitions with works from established and emerging Australian artists and public programs for all ages.

Monday to Friday, 10am–5pm
Saturday to Sunday, 1pm–5pm

Closed all public holidays.

Corner Glen Eira and Hawthorn Roads, Caulfield

9524 3333

Volunteering

Volunteering opportunities 

Glen Eira has volunteering opportunities to suit a range of interests and abilities. 

volunteering@gleneira.vic.gov.au 

www.gleneira.vic.gov.au/get-involved/volunteering 

Volunteers of Glen Eira 

Community Information and Support Victoria delivers volunteer support services in and around the Glen Eira municipality and can assist individuals to find suitable volunteering opportunities.

03 9571 7644

volresources@cisgleneira.org.au

https://cisvic.org.au/gleneira/

Volunteer Community Support 

Volunteer visitor service in the home for social interaction and companionship.

Over 65: My Aged Care on 1800 200 422 www.myagedcare.gov.au 

Under 65: contact Service Centre on 03 9524 3333

Sustainability

It’s important that we all live more sustainably to protect and care for our environment. There's a lot you can do to live more sustainably and simply. Council has a range of information, free programs and resources to help you become greener at home, work and school.

www.gleneira.vic.gov.au/services/sustainable-living

Discover sustainable and environmental community groups that are active in Glen Eira:

www.gleneira.vic.gov.au/sustainabilitygroups

Heritage centres      

Labassa Estate

www.nationaltrust.org.au/places/labassa 

Ripponlea Estate

www.ripponleaestate.com.au 


Sport and recreation

Connecting with your community through physical activity or sport has benefits for both your physical and mental wellbeing. Glen Eira has a range of accessible options for all members of the community. 

Cycling

Bike paths are available across the City, including the historic Rosstown Rail Trail and Elster Creek Trail.

www.gleneira.vic.gov.au/our-city/getting-around/cycling-in-glen-eira

Dog walking and off-leash areas 

www.gleneira.vic.gov.au/services/pets-and-animals/dog-walking-and-off-leash-areas

Glen Eira Leisure 

www.geleisure.com.au 

Caulfield Recreation Centre

6 Maple Street, Caulfield South

Glen Eira Sports and Aquatic Centre (GESAC)

200 East Boundary Road, Bentleigh East

Carnegie Memorial Swimming Pool (under construction)

Koornang Park, Moira Avenue, Carnegie

Construction scheduled to conclude in late 2024.

Glen Eira Sports and Aquatic Centre (GESAC)

200 East Boundary Road, Bentleigh East

htwww.geleisure.com.au/gym-group-fitness/gesac-group-fitness-timetables-bookings

Carnegie Memorial Swimming Pool (under construction)

Koornang Park, Moira Avenue, Carnegie

Construction scheduled to conclude in late 2024.

www.geleisure.com.au/locations/carnegie-memorial-swimming-pool

Glen Eira self-guided walking tours 

www.gleneira.vic.gov.au/our-city/sports-and-leisure/self-guided-walking-tours

Parks and playgrounds

www.gleneira.vic.gov.au/our-city/parks-and-playgrounds

Sports clubs

Glen Eira has a thriving sporting community with more than 60 sporting clubs. There are plenty of opportunities to become involved in different sports such as football, cricket, soccer, baseball, softball, lacrosse, tennis, lawn bowls, croquet, netball, basketball and athletics.

www.gleneira.vic.gov.au/our-city/sports-and-leisure/sport-clubs

Sports for people with disabilities

www.gleneira.vic.gov.au/our-city/sports-and-leisure/sports-for-people-with-disabilities

See also MACCABI (listing under Disability and Carer Support).


Children, youth and family support

Children

Glen Eira City Council offers a range of direct services and programs to support the wellbeing of children and families, including guidance around immunisation, enrolling in kindergarten, and finding childcare.

www.gleneira.vic.gov.au/services/family-and-children

Glen Eira Maternal and Child Health 

Our maternal and child health service provides free guidance, support and practical information in parenting, maternal health and family wellbeing to Glen Eira families with children from birth to school age. Monday to Friday, 9am5pm

9524 3403.

www.gleneira.vic.gov.au/services/family-and-children/maternal-and-child-health 

Playgroup Victoria 

Playgroups bring young children, parents, families and communities together to learn and develop through informal play activities and social interaction. Any child from newborn to five can join.

1800 171 882

www.playgroup.org.au

Toy libraries

At a toy library, you can borrow well-made toys that have been designed to support your child’s skill development and imagination. Toy libraries enable families to connect with one another through volunteering and events, and encourage children of all ages and abilities to enjoy learning through play.

Carnegie Toy Library

12 Munro Avenue, Carnegie

0448 770 142

hello@carnegietoylibrary.com

www.carnegietoylibrary.com

Moorabbin Area Toy Library

Moorleigh Community Village

90—92 Bignell Road, Bentleigh East

9570 3590

moortoylib@gmail.com

www.moorabbinareatoylibrary.com

Young people

Centre for Multicultural Youth

A not-for-profit organisation based in Victoria, providing specialist knowledge and support to young people from migrant and refugee backgrounds.

9340 3700

Glen Eira Youth Services

Council offers a range of events, programs and support services for young people to maintain their health and wellbeing and help connect with the community.

9524 3676

youthservices@gleneira.vic.gov.au

www.gleneira.vic.gov.au/services/youth

Headspace

Headspace supports young people with mental health, physical health (including sexual health), alcohol and other drug services, as well as work and study support. 

Headspace Bentleigh

Ground Floor, 973 Nepean Highway, Bentleigh, Victoria 3204

9076 9400

headspacebentleigh@alfred.org.au

Headspace Elsternwick

319–321 Glenhuntly Road, Elsternwick, Victoria 3185

9076 7500

headspaceelsternwick@alfred.org.au

Kids Helpline

Kids Helpline is a 24-hour telephone service that is available for young people (aged between five and 25) who need advice, counselling or just someone to talk to.

1800 551 800 (24 hours)       

www.kidshelpline.com.au 

www.cmy.net.au

Minus 18

Provides social connection and events for young people. Provides training for workplaces and schools.

www.minus18.org.au


Seniors/older adults support

My Aged Care

All people aged 65 or older (50 years or older for Aboriginal or Torres Strait Islander people) need to contact My Aged Care for an assessment in order to access support services. My Aged Care is the starting point for accessing Federal Government-funded services.

After you register, My Aged Care will refer you to either the Regional Assessment Service (RAS) or the Aged Care Assessment Service (ACAS). They will conduct an assessment with you in your home, discuss what you can manage independently and what assistance you may need.

If you’re eligible for assistance, RAS or ACAS will refer you to your preferred service providers who will contact you to discuss the type of services you need and associated costs.

1800 200 422 (Monday to Friday, 8am–8pm and Saturday, 10am–2pm)

www.myagedcare.gov.au

Glen Eira City Council Aged Care Services

Council provides a range of services to support older people experiencing frailty and their carers to live independently in our community including:

  • Domestic assistance
  • Home maintenance
  • Personal care
  • Social support programs

Contact My Aged Care to arrange a referral to our aged care services.

1800 200 422 (Monday to Friday, 8am–8pm and Saturday, 10am–2pm)

www.myagedcare.gov.au

Caulfield Community Health Service — access and support service for over 65s

Gate 2, Ashley Ricketson Centre (Building 22) 260–264 Kooyong Road, Caulfield VIC 3162

9076 6776

gcgmcaccess@alfred.org.au

www.alfredhealth.org.au/services/caulfield-community-health-service

Connect Local

Connect Local is free program run by Connecting Communities to Care to promote wellbeing through social connection for people aged 65 and over. You can find a community directory on their website.

1800 929 022

enquiries@connectlocal.org.au

www.connectlocal.org.au

COTA Vic

Council on the Ageing (COTA) is an advocacy organisation which lobbies for action at a national level on issues affecting seniors.

1300 13 50 90

www.cotavic.org.au

Dementia Support Australia

Supports people with dementia and their care network. Phone support available 24 hours a day, seven days a week.

1800 699 799

www.dementia.com.au

Older Persons Advocacy Network (OPAN)

Help for older people to understand and exercise their aged care rights, seek aged care services that suit their needs and find solutions to issues they may be experiencing with their aged care provider.

1800 700 600 (Monday to Friday, 8am–8pm, Saturday, 10am–4pm)

www.opan.org.au

Probus

Probus clubs offer a range of social activities, outings and guest speakers and are open to anyone who is retired or semi-retired. Local clubs include Glen Eira, Moorleigh and Sandbelt Ladies.

1300 630 488

www.probussouthpacific.org

Senior citizens centres and clubs

Senior Citizens Centres provide a friendly and welcoming environment for residents aged over 60. There are six Senior Citizens Centres in Glen Eira, all of them are meeting places for local clubs and support groups with a variety of cultural backgrounds and interests.

9524 3333 contact Healthy Ageing Officer, Diversity and Inclusion Team

www.gleneira.vic.gov.au/services/seniors/health-and-wellbeing/senior-citizen-centres

Seniors Rights Victoria

Information, support, advice and education to help prevent elder abuse.

1300 368 821 (Monday to Friday, 10am–5pm)

seniorsrights.org.au   

University of the Third Age (U3A)

U3A is a worldwide movement catering to those in the ‘third’ or ‘golden age’ of life. They are volunteer cooperatives of older people who share many educational, creative and leisure activities.

Glen Eira U3A

1151 Glenhuntly Road, Glen Huntly

Office Hours: Monday to Friday, 9.30am–3pm

9572 0571

enquiries@gleneirau3a.org.au

www.gleneirau3a.org.au 

U3A Bentleigh

92 Bignell Road, Bentleigh East

9570 3929

office@u3abentleigh.org.au

www.u3abentleigh.org.au


Aboriginal and Torres Strait Islander groups and support

Boonwurrung Land and Sea Council

Represents the traditional people and custodians of the lands from the Werribee River to Wilson Promontory and are proud members of the Kulin People — the Boonwurrung and Woiwurrung.

Level 1, 14 Acland Street, St Kilda 3182

9537 2222

info@boonwurrung.org.au

Bunurong Land Council

Traditional Owner organisation that represents the Bunurong people of the South-Eastern Kulin Nation. They aim to preserve and protect the sacred lands and waterways of their ancestors, their places, traditional cultural practices, and stories.

336–340 Nepean Hwy, Frankston

9770 1273

www.bunuronglc.org

Wurundjeri Woi-wurrung Cultural Heritage Aboriginal Corporation

Aboriginal cultural heritage work, cultural and educational services, and land management.

9416 2905

reception@wurundjeri.com.au

www.wurundjeri.com.au

Aboriginal Housing Victoria (AHV)

The lead agency for Victoria’s Aboriginal housing and homelessness policy, responsible for managing more than 1,500 rental properties for Aboriginal and /or Torres Strait Islander people living in Victoria.

1800 248 842

www.ahvic.org.au 

Connect Health and Community (Better Health Network)

Culturally safe health service.

9575 5333

www.connecthealth.org.au

www.bhn.org.au

Culture is Life

Aboriginal-led not-for-profit organisation supporting First Nation’s young people.

www.cultureislife.org

Derrimut Weelam Gathering Place

Cultural and social hub for First Nations people.

0418 132 796

www.facebook.com/derrimutweelamgatheringplace

Mallanbool Reserve

Beautiful open space with a cultural and botanical trail on the history of the Kulin Nation.

Corner Leila and Murrumbeena Roads, Murrumbeena

www.gleneira.vic.gov.au/our-city/parks-and-playgrounds/mallanbool-reserve

Star Health (Better Health Network)

Health and social services for First Nations people.

9525 1300

www.starhealth.org.au/services-2/aboriginal-health/

Victorian Aboriginal Child Care Agency (VACCA)

Supports culturally strong, safe and thriving Aboriginal communities, with youth services, justice support and cultural strengthening programs.

9287 8800

www.vacca.org

Victorian Aboriginal Health Service (VAHS) 

Addresses the specific medical needs of Victorian indigenous communities.

1800 959 563

www.vahs.org.au 

Multicultural support

Asylum Seeker Resource Centre

Information and support services for refugees and people seeking asylum.

8772 1380

www.asrc.org.au

Bayside Refugee Advocacy and Support Association

Independent community group raising awareness of the issues faced by asylum-seekers in Australia and its overseas detention centres in Nauru and Papua New Guinea.

www.baysiderefugeesupport.org

Ethnic Communities’ Council of Victoria

The peak body for migrant and refugee communities in Victoria working with more than 220 member organisations, including ethnic associations, multicultural service providers, and eight regional ethnic communities’ councils.

9354 9555

www.eccv.org.au

Glen Eira Adult Learning Centre

See listing under community and neighbourhood houses.

MiCare

A range of services for culturally and linguistically diverse members of our community.

Moorleigh Multicultural Seniors Centre, North Wing, 92 Bignell Road, Bentleigh East

1800 642 273

moorleigh@micare.com.au

www.micare.com.au

Translating and Interpreting Service

An interpreting service provided by the Department of Home Affairs for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients.

131 450

www.tisnational.gov.au

Victorian Multicultural Commission

Main link between communities and the Victorian Government, the Victorian Multicultural Commission engages with multicultural and multifaith groups to understand the issues they face.

www.multiculturalcommission.vic.gov.au


Disability and carers support

Disability support

ACCESS inc.

Programs for young adults with disabilities, working in a Jewish cultural context.

304 Hawthorn Road, Caulfield South

9272 5603 

admin@accessinc.org.au

www.accessinc.org.au

Action on Disability within Ethnic Communities (ADEC)

ADEC’s advocacy program assists people living with a disability, their carers and family members to understand their rights, access information and services, and to speak up for what is needed to improve their situation.

9480 7000

info@adec.org.au

www.adec.org.au/advocacy-support

Chat n’ Chuckle

A fortnightly discussion group for anyone with an acquired brain injury to meet others, share news and views, discuss ideas and have fun. You don’t have to live in Glen Eira.

For further information or to register, contact Council’s Service Centre on 9524 3333 or email accessandinclusion@gleneira.vic.gov.au

Godfrey Street Community House, 9 Godfrey Street, Bentleigh and online.

Companion Card

A card for people with significant and permanent disability who have a lifelong need for a high level of support to participate in community events and activities. The card allows a person’s carer free entry into participating venues and events.

1800 650 611 (Monday to Friday, 10am–2pm)

www.companioncard.vic.gov.au/

Disability Gateway

Information and services to help people with disability, their family, friends and carers, to find the support they need in Australia.

1800 643 787 (Monday to Friday, 8am8pm)

www.disabilitygateway.gov.au

Disability Services Directory

The online directory lists around 30 local disability services providers, as well as their contact details and an overview of how they can help you. www.gleneira.vic.gov.au/services/disability-and-accessibility/find-a-service/disability-services-directory

Home and Community Care Program

If you’re under 65, you may be eligible to access services through the Home and Community Care Program for Younger People (HACC-PYP). This program aims to help you live at home as independently as possible by providing assistance with daily activities, including personal care, dressing, preparing meals, house cleaning, property maintenance, community access and using public transport. For help accessing the HACC-PYP, call our In-Home Support team on 9524 3333.

www.health.vic.gov.au/home-and-community-care/hacc-program-for-younger-people

MACCABI

Connecting the Jewish Community through sports and wellbeing.

1/115 Hawthorn Road, Caulfield North

9563 5865 

enquiries@maccabi.com.au

www.maccabi.com.au

Marriott Support Service

Programs and services for adults with disability.
15a/56 Keys Road, Cheltenham

9555 0777

info@marriott.org.au

www.marriott.org.au

National Disability Insurance Scheme (NDIS)

The NDIS provides Australians under the age of 65 who have a permanent and significant disability with support they need in their homes, workplaces, schools and community activities.

1800 800 110

www.ndis.gov.au

Southern Disability Advocacy

Free and independent service that advocates for the rights and interests of people with a disability on issues such as National Disability Insurance Scheme, housing and services.

PO Box 161 Bentleigh 3204

Office: 2/128 Balcombe Road, Mentone

9553 5977

info@southernda.org.au

www.southernda.org.au

Carers support

Are you caring for someone in your family or maybe a friend or neighbour? There are a range of support services, activities, training and events available to carers from government, service providers and community organisations.

www.gleneira.vic.gov.au/services/disability-and-accessibility/for-carers

Alfred Health Carer Services 

An advisory and support service for carers located in Melbourne’s south. 

www.carersouth.org.au

1800 512 121 

Carer Card

The Victorian Carer Card recognises the significant contribution carers make to the lives of people they care for and the communities in which they live. The card provides discounts and benefits to carers at various venues including Glen Eira Leisure.

1800 901 958

www.carercard.vic.gov.au

Carer Gateway

An Australian Government program providing free services and support for carers.

1800 422 737 (Monday to Friday, 8am5pm)

www.carergateway.gov.au

Carers Victoria

The statewide voice for family carers, representing and providing support to carers in Victoria.

1800 514 845 (Monday to Friday, 9am5pm)

www.carersvictoria.org.au

Little Dreamers Australia

Supporting young carers.

1800 717 515 

www.littledreamers.org.au

 


LGBTIQA+ support

Youth specific

Glen Eira Pride

Aims to bring LGBTIQA+ young people and their communities together. Glen Eira Pride holds different events and activities on a term-based basis, each term having a different focus area. 

www.gleneira.vic.gov.au/services/youth/youth-programs/your-event

Minus18

Provides social connection and events for young people. Provides training for workplaces and schools.

www.minus18.org.au

PRISM

A pride space/peer support group facilitated by and for young people aged 16 to 25, a safe place to chat about gender, sexuality or queer things, and connect with other young people, on Thursday afternoons during school term. Call Headspace Bentleigh to get involved.

9076 9400

www.rainbownetwork.com.au/directory/prism

Resources and directories

LGBTIQ+ Liaison Officers — Victoria Police

Victoria Police has more than 450 LGBTIQ+ liaison officers (LLOs), serving as contact points for the lesbian, gay, bisexual, transgender, intersex and queer community.

www.police.vic.gov.au/LGBTIQ-liaison-officers#contact-an-llo or contact your local police station.

Rainbow Door

A free support service for the LGBTIQA+ community.

1800 729 367 (10am–5pm)

support@rainbowdoor.org

www.rainbowdoor.org.au

QLife

Provides a free and anonymous peer support and referral service for LGBTI people.

1800 184 527 (seven days a week, 3pm–midnight)

www.qlife.org.au

Transcend Australia

Provides information, support and connection for trans and gender diverse children, their families and carers.

www.transcend.org.au

Social support

Aleph Melbourne

A social, support and advocacy group for same-sex attracted, trans and gender diverse, and intersex people (and allies) who have a Jewish heritage, living in Melbourne, Australia

0417 595 541

contact@aleph.org.au

www.aleph.org.au

Rainbow Network Directory

Search the Rainbow Network Directory to find LGBTIQA+ groups and services all over Victoria.

www.rainbownetwork.com.au/directory

The Victorian Pride Centre

Home to various LGBTIQ+ resident organisations; spaces for hire, a theatrette and gallery.

79–81 Fitzroy Street, St Kilda

7035 3592

contact@pridecentre.org.au  

www.pridecentre.org.au

Transfamily

A peer support group for parents, siblings, extended family and friends of a trans and gender diverse person.

www.transfamily.org.au/contact


Community transport

Australian Red Cross Transport Service

Provides a door-to-door transport to assist you to attend non-emergency medical appointments.

1800 131 701

www.redcross.org.au/services/patient-transport-services-non-emergency/

Community Transport — Better Health Network (Connect Health and Community)

Community transport aims to assist people who are unable to use private or public transport to get out and about. Individual and group transport provided by volunteers.

9575 5386

www.connecthealth.org.au

www.bhn.org.au

Multi Purpose Taxi Program (MPTP)

The MPTP assists with the travel needs of people with accessibility and mobility needs who also experience financial hardship by offering subsidised commercial taxi fares.

1800 638 802

www.cpv.vic.gov.au/passengers/mptp