Request a copy of your rates notice

Option one: Login into the eNotices portal (free of charge)

To access a copy of rates notices, you can create an online account and view them for free. By creating an account, you will receive all future rates notices by email. 

Find out more information about registering for electronic notices or create an account below. 

Already have an account?

You can access your past notices at any stage by logging in:

Option two: Request a copy (fee applies $12.50 per notice)

If you request a copy of your rates notice:

• you must be eligible to request a copy (criteria below)
• only notices for the past seven years are available, charges for the current year are excluded
• copies will be sent via email within three working days.

 You will need the following information to complete your request:

• property address as written on your rate and valuation notice
• name the notice is addressed to (if a company, the company and director’s name)
• assessment number, if known.

Am I eligible to request a copy of my rates notice?

To be eligible to request a copy, you must either be the owner or ratepayer at the time of the original notice. If you were not the property owner or ratepayer at that time, we are unable to provide a copy to you. 

If you are the new owner and need Council to provide you evidence of ownership you can apply for a rate statement:

• rate statement will be in the current ratepayer's name
• rate statements are only for the current financial year
• copies will be sent via email within three working days.

 You will need the following information to complete your request:

• property address
• owner's name
• assessment number, if known.

Didn’t receive your notice?

Have you changed your mailing address recently?

Council requires notification in writing: Submit a change of address form