All in a day's work

5.45am

• Glen Eira Sports and Aquatic Centre (GESAC) opens for the day. By the end of the day, 5,000 people will visit the Centre, attending group fitness classes, Swim School and Stadium Sports programs, as well as enjoying our 50 and 25 metre pools, waterslides, warm water therapy pool, spa, sauna and steam rooms, café and retail shop.

6am

• Council’s waste collection trucks arrive in Glen Eira at the crack of dawn — six garbage trucks, five recycling trucks and seven green waste trucks. By the end of the day, they will have collected 83 tonnes of garbage, 50 tonnes of recyclables and 93 tonnes of green waste from households across the City.

6.30am

• Lush lawns are mowed and maintained at Glen Eira’s 45 sportsgrounds, located at 19 different venues right across the City.
• Council’s drainage crew begins routine maintenance for the day on Glen Eira’s 16,000 stormwater pits and pipes to stop blockages. The drainage team will clean about 60 pits before 3.15pm today.
• Works begin on repairing our roads and footpaths. Around 30 square metres of pavement and 170 square metres of road will be repaired today.

7am

• Around 180 households will be visited by a hard rubbish collection truck, which will take away what has been left on the nature strip.
• Street sweepers start cleaning 46 kilometres of the 470 kilometres of local streets.
• Parents drop-off their children with one of Council’s 13 Family Day Care educators. About 110 children access our Family Day Care.

7.15am

• Inspections, maintenance and repairs begin on park seats, tables, barbecues and shelters at over 30 parks across the City, so they can be enjoyed by park users and those who have booked a rotunda.
• The Parks Services team gets to work taking care of trees and plants across 172 hectares of parks and reserves — planting, pruning, mulching or weeding depending on the time of year.

7.30am

• Residential Services staff arrive at Warrawee Community, Bentleigh East to prepare our 74 aged care residents for the day, including catering staff who prepare 220 meals a day.

8am

• Council’s Service Centre opens its doors, ready to respond to more than 1,200 enquiries today. This includes around 90 visits to the Service Centre, over 800 phone calls, and over 330 digital interactions like emails and website live chats.
• School crossing supervisors arrive at 73 locations to help children across busy roads in school zones.

8.30am

• Maternal and child health nurses begin work at our seven centres across the City. Up to 60 families will receive support today, including through Key Ages and Stages visits and parent education talks.
• Urban planning officers begin their day responding to customer enquiries. They assess over 2,000 applications a year, and will answer about 19 phone calls by the end of the day.

9am

• A public notice runs in the newspaper informing the community of a proposed planning scheme amendment and inviting submissions.
• Council’s seven senior citizens centres open their doors for community groups to use their facilities for activities like table tennis, computer education and pottery class.

9.15am

• A dad drops his three-year-old son off at GESAC Occasional Care so he can take some much-needed time to exercise and relax. Fifty children will be cared for at our two Occasional Care locations today.
• A mum calls up to ask a question about kindergarten registrations. Council helps to register over 2,000 three and four-year-olds a year at 14 community-based kindergartens in Glen Eira.

9.30am

• Environmental health officers conduct a food safety inspection at a local restaurant — they’ll complete seven inspections today.
• A municipal parking officer patrols their designated area to ensure a safe, efficient and equitable parking system is maintained.
• A potential business owner calls Council for advice on starting up a new venture.

10am

• Our four library branches — Caulfield, Elsternwick, Carnegie and Bentleigh — open their doors. Today 1,500 visitors will borrow more than 2,600 items.

• Council’s Gallery opens its doors for the day. The Gallery presents regular curated exhibitions, including the works of established and emerging Australian artists and community groups.
• Fourteen dads and grandads meet at a maternal and child health centre for Dads’ Playgroup. They get some quality time with their children while sharing parenting experiences with other dads.

10.30am

• The sports turf crew carry out maintenance works at sportsgrounds across the City. During summer, turf wickets are kept in good condition, ovals are mowed and irrigation systems checked for correct operation. During winter, goal posts are installed and all sportsgrounds are inspected to ensure the surface is safe for players to use.

11am

• One of Council’s 48 playgrounds is inspected for damage and graffiti.
• Seventy families bring their babies along to Carnegie Library and Community Centre for a BabyTime, singing and clapping along together.
• Council’s heritage advisor meets a resident on-site to discuss a proposed renovation.

11.30 am

• A Swim School lesson commences at Carnegie Memorial Swimming Pool. More than 1,000 students of all ages are enrolled in Swim School.
• Recreation staff issue keys to a local resident for a family function at Packer Park Pavilion, Carnegie.

12pm

• Our Home Library Service delivers selected items to the homes of residents. More than 191 older people receive tailored picks from our collection to enjoy from the comfort of their home.
• The Mayor meets with a local Member of Parliament to advocate for funding for a project important to the community.

12.30pm

• A graffiti removal team responds to a report of graffiti on Council property. They’ll paint over the offending area in a neat rectangle.
• Council’s Care Crew attends one of the City’s 56 shopping strips to conduct proactive maintenance and cleaning of the footpaths, garden beds and street furniture. The Care Crew spend nearly 12,000 hours a year keeping our shopping strips clean and safe.

1.30pm

• Maternal and child health nurses head out to visit six new families with newborns at their homes.

2pm

• Ten new parents join a Sleep and Settling education session online to learn about supporting good sleep habits in their newborn baby.

2.30pm

• A Civic Compliance officer inspects a vehicle which has allegedly been dumped.
• A resident contacts Council to seek permission and find out about locations for discharging stormwater from their property.

3pm

• Our mowing crew is wrapping up their work for the day, maintaining lawns at 76 parks across the City.
• A building maintenance officer inspects a Council building to ensure it is safe after receiving a request for repairs. More than 250 requests are logged every month.

4pm

• A Your Space drop-in session kicks off at Bentleigh Library and Youth Hub. Fourteen young people aged between 10 and 17 stop for a chat, take part in fun games and activities, and make new friends.
• Our urban planners refer a town planning application to Council’s engineers to assess requirements for a vehicle crossing and connection to Council’s drainage.

4.30pm

• Ten young people are ready to participate in an afternoon meeting of the Youth Engagement Team at Bentleigh Library and Youth Hub.
• A facilities bookings officer helps a resident book Caulfield Park Pavilion for a private event.

5pm

• A resident receives their residential parking permit. Around 31 have been assessed and issued today.
• Forty parents bring along their children to Glen Eira Town Hall, Caulfield for their immunisations, for anything from tetanus to measles. Including immunisation sessions in schools, Council gives immunisations to over 5,400 people per year.
• A building inspector visits a local resident to ensure their pool complies with current safety legislation.

5.30pm

• The Service Centre closes for the day. On Tuesdays it is open until 7.15pm.
• Sports club training sessions commence at sportsgrounds across the municipality. More than 50 clubs play in Glen Eira, playing everything from croquet to lacrosse.

6pm

• More than 8,500 street lights turn on, making our streets safer for pedestrians, cyclists and motorists.
• Two hundred and fifty people settle into the Glen Eira Town Hall Auditorium to enjoy a musical comedy show.

7.30pm

• An Ordinary Council Meeting begins in the Council Chambers. Tonight, Councillors have a packed agenda including discussing residents’ concerns about a proposed medium density housing development.

8pm

• A resident logs onto the Have Your Say community engagement website to provide feedback about a proposed new park in Glen Eira.
• Garbage collection trucks head to shopping strips, footpaths and parks to begin emptying more than 700 public litter bins.

9pm

• It’s closing time at Council’s larger libraries. The last books are checked out as librarians help their final customers for the day. Members can still access the library catalogue, e-books and e-magazines after hours through the website or app.

11.30pm

• The municipal building surveyor responds to a request by Fire Rescue Victoria to attend the scene of a house fire and determine if the remaining structure poses a threat to public safety.

1am

• Automatic irrigation systems are running at parks and sportsgrounds across the City to keep our turf and garden beds green.

3.30am

• Council’s on-call animal management officer responds to an emergency call-out after a dog attack in a residential street.

5am

• After a windy night, the emergency tree and park response team is called to remove a fallen tree that is blocking a driveway.
• Street sweepers begin sweeping car parks, shopping strips, roads and laneways. They’ll sweep a total of 14,640 metres throughout the coming day.