Council’s communications channels such as its website, social media and Glen Eira News exist to inform the community about Council decisions, priorities, services and Council-run activities and events.
Communication channels
Social media channels
Promotion
Where we receive requests from residents or organisations to promote their events, activities or programs, the Public Affairs manager or nominated officer may determine whether the item is suitable for promotion through Council channels.
To be considered for promotion, third party events, services and programs must be:
- of clear benefit to community members;
- consistent with Council values and priorities;
- of no risk to Council’s reputation;
- run by a community group, charity, non-profit organisation or government department or agency;
- free to the community; and
- happening in the City of Glen Eira, where relevant.
To promote the municipality and its Neighbourhood Activity Centres, Council may determine it is suitable to note small and family businesses through Council’s channels. We do not generally promote medium to large enterprises or brands, including franchises.
Under Council’s Philanthropic Partnership Policy, Council may enter into a philanthropic partnership with a third party. Where there is a formal partnership agreement in place which is endorsed by Council, we may promote this philanthropic partnership through Council channels.
Social media and online community guidelines
Glen Eira City Council's social media pages are here to inform residents, businesses and visitors about our services, activities and events. We generally don’t promote third-party events, services and activities.
We encourage and invite you to engage with us on our social media channels. We want to offer a positive experience for all community members who comment on our news and updates. We hope you feel confident and welcome to join these online conversations. To keep our online communities safe and respectful, we have created this set of guidelines for the standards and behaviour expected across all our social media channels.
We moderate our social media channels between 9am and 5pm, Monday to Friday, except for public holidays, and reserve the right to remove inappropriate content, turn off comments, and ban any community member in breach of our guidelines.
