Hard rubbish collection update:

We are experiencing delays to our hard rubbish and bundled branch collections (including the collection of Christmas trees) due to many bookings over the holiday period. If your scheduled collection has been impacted, please leave it on your nature strip and it will be collected as soon as possible. We appreciate your patience and apologise for any delays.
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    01 Well informed and transparent decisions and highly valued services

    We build trust through engaging with our community, delivering quality services and making evidence-based decisions.

    We will design and deliver responsive and customer-focused services which are highly valued. We will strengthen our communication and engagement practices to build community trust and consolidate our financial and corporate planning process to ensure our approach is integrated and supports our future goals.  

    Strategic priorities

    • ensure our community engagement is accessible and transparent;
    • proactively communicate with the community about changes that impact them and genuinely listen to their feedback;
    • consider a broad base of evidence before making decisions;
    • provide value-for-money, responsive and innovative services; and
    • put in place robust and transparent planning to ensure our organisation is sustainable now and into the future.

    Related strategies and plans

    Advocacy

    Advocacy is where we publicly voice our support for projects and policies to other levels of government, peak bodies, industry and non-government groups, and community advocacy groups.

    Asset management

    Community engagement

    Finance

    Technology and innovation

    Leveraging technology, data and innovation for a thriving, inclusive and sustainable future.

    © 2025 Glen Eira City Council