If you’re unable to prepare meals due to frailty, disability or ill health, our delivered meals service can help.
Delivered meals
Who is it for?
Our meal delivery service is available to people who have decreased capacity to prepare their own meals and have been assessed as eligible by My Aged Care or a HACC PYP assessment officer.
This includes:
- older people,
- people with disabilities,
- people recovering from illness.
When do we deliver?
We deliver Monday to Friday, generally between 8.30am and 10.30am. Weekend and Public Holiday meals will be delivered on the working day prior for freezing or refrigeration.
What's in a meal?
- soup
- main meal
- dessert
All meals are served chilled ready for heating, refrigeration or freezing.
Do you make special meals?
We can make the following:
- vegetarian meals
- vitamised meals
- for other options please contact Bayside Care and Support on 1300 870 344
Do I need to be home?
Yes, you must be home to receive the meal. This is so we can:
- make sure you're meeting our food safety requirements
- provide a welfare check and support your wellbeing
- follow up with other services if needed.
If you have a medical appointment or difficulty getting to the front door, we can make arrangements.
How much does it cost?
- Low fee: $10 per meal
- Medium fee: $15 per meal
- High fee: $20 per meal
The cost varies according to your financial income.
| Income range | Low fee | Medium fee | High fee |
| For a single person | Less than $39,089 | $39,089 to $86,208 | More than $86,208 |
| For a couple | Less than $59,802 | $59,802 to $115,245 | More than $115,245 |
Please note: we require at least one business day's notice for a service cancellation and if this is not received, the usual fee will apply.
Accessing the service
The way you access our delivered meal service depends on your age.
If you're over 65
Visit the My Aged Care website or call them on 1800 200 422, and get a referral to our aged care services.
If you're under 65
Call Bayside Care and Support on 1300 870 344 to see what services you can access.
How is it funded?
These services are paid for by the Australian Government's Commonwealth Home Support Programme (CHSP) and Victorian Government's Home and Community Care Program for Younger People (HACC-PYP).
Payment methods
Invoices from Glen Eira City Council up to 8 November 2024
Online
To pay online, visit our payment portal and add the reference number from your bill.
Online via Centrepay
If you're a pensioner, you can ask Centrepay to deduct money before it goes into your bank account.
To pay via Centrepay, link your Council services through MyGov. Find instructions here.
BPAY
To pay via BPAY, please use biller code 73106 and the reference number on your bill.
In person
To pay in person, please visit our Service Centre on the corner of Glen Eira and Hawthorn Roads, Caulfield.
Invoices from Bayside Care and Support (Bayside City Council) from 11 November 2024
These services will be provided by Bayside Care and Support. There are a number of payment options available, visit the Bayside Care and Support payment options webpage.
