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If you’re 65 or older, you may be eligible for services through the Commonwealth Home Support Programme (CHSP), which is subsidised by the Australian Government.
If your needs become more complex and you have been approved or assigned a Home Care Package you can contact Bayside Care and Support regarding your options on 1300 870 744 or hcpenquiries@bayside.vic.gov.au.
From 11 November 2024, services provided under the Commonwealth Home Support Program will be provided by Bayside Care and Support (Bayside City Council) on behalf of Glen Eira City Council.
Should you have any questions on services, please contact Bayside Care and Support by visiting www.bayside.vic.gov.au/services/bayside-care-and-support or call 1300 870 744
CHSP provides a range of services, including:
If you’re seeking support for the first time, you must register with My Aged Care (MAC).
MAC is the starting point for accessing Federal Government-funded services, and they decide on your eligibility for CHSP-funded services. For more information, visit the My Aged Care website or call 1800 200 422 from 8am to 8pm Monday to Friday and 10am to 2pm on Saturday.
After you register, MAC will refer you to an Aged Care Assessment Service. They’ll conduct an assessment in your home, discussing what you can manage independently and any assistance you need.
If you’re eligible for assistance, the Aged Care Assessment Service will refer you to your preferred service providers. If we’re your preferred provider, a member of our Bayside Care and Support team will contact you and discuss when services will start.
Bayside Care and Support has a sliding fee scale that can be discussed at the time of service commencement or assessment. For more information, call Bayside Care and Support on 1300 870 744.
Invoices from Glen Eira City Council up to 8 November 2024
To pay online, visit our payment portal and add the reference number from your bill.
If you're a pensioner, you can ask Centrepay to deduct money before it goes into your bank account.
To pay via Centrepay, link your Council services through MyGov. Find instructions here.
To pay via BPAY, please use biller code 73106 and the reference number on your bill.
To pay in person, please visit our Service Centre on the corner of Glen Eira and Hawthorn Roads, Caulfield.
These services will be provided by Bayside Care and Support. There are a number of payment options available, visit the Bayside Care and Support payment options webpage.
© 2024 Glen Eira City Council
