I'm an Aboriginal or Torres Strait Islander

I'm under 50

If you’re under 50, you may be eligible to access services through the Home and Community Care Program for Younger People (HACC-PYP). This program aims to help you live at home as independently as possible.

Services provided by Council with state HACC-PYP funding include:

• domestic assistance
• personal care
• shopping
• delivered meals
• home maintenance
• social support at home
• social activity groups (at our Leila Road venue).

How do I access the HACC-PYP?

For help accessing the HACC-PYP, call Bayside Care and Support on 1300 870 744 or referral@bayside.vic.gov.au

I have a significant or permanent disability

If you have a significant and permanent disability, we recommend that you call the NDIS on 1800 800 110. This will allow you to determine your eligibility for NDIS funding and support before enquiring about our services.

If you’re using HACC-PYP services, you will transfer to the National Disability Insurance Scheme (NDIS) as it rolls out in Victoria.

For more information about NDIS eligibility, please visit the NDIS website.

I'm 50 or older

If you’re 50 or older, you may be eligible for services through the Federal Government’s Commonwealth Home Support Programme (CHSP).

CHSP provides a range of services, including:

• domestic assistance
• personal care
• shopping
• delivered meals
• home maintenance
• social support at home
• social activity groups (at our Leila Road venue)

How do I access CHSP?

If you’re seeking support for the first time, you must register with My Aged Care (MAC). MAC is the starting point for accessing Federal Government-funded services, and they decide on your eligibility for CHSP-funded services. For more information, visit the My Aged Care website or call 1800 200 422 from 8am to 8pm Monday to Friday and 10am to 2pm on Saturday.

After you register, MAC will refer you to an Aged Care Assessment Service. They’ll conduct an assessment in your home, discussing what you can manage independently and any assistance you need.

If you’re eligible for assistance, the Aged Care Assessment Service will refer you to your preferred service providers. If we’re your preferred provider, a member of our Bayside Care and Support team will contact you and discuss when services will start.

How much do services cost?

Bayside Care and Support has a sliding fee scale that can be discussed at the time of service commencement or assessment. For more information, call Bayside Care and Support on 1300 870 744.

Payment methods

Invoices from Glen Eira City Council up to 8 November 2024

Online

To pay online, visit our payment portal and add the reference number from your bill.

Online via Centrepay

If you're a pensioner, you can ask Centrepay to deduct money before it goes into your bank account.

To pay via Centrepay, link your Council services through MyGov. Find instructions here. 

BPAY

To pay via BPAY, please use biller code 73106 and the reference number on your bill.

In person

To pay in person, please visit our Service Centre on the corner of Glen Eira and Hawthorn Roads, Caulfield.

Invoices from Bayside Care and Support (Bayside City Council) form 11 November 2024

These services will be provided by Bayside Care and Support. There are a number of payment options available, visit the Bayside Care and Support payment options webpage.